Workfront System Administrator Job in Hyderabad at Deloitte

Deloitte is hiring for the role of Workfront System Administrator!

Responsibilities of the Candidate:

• Managing helpdesk tickets by delivering resolutions that adhere to our team's quality standards and SLAs.
• Collaborating with SMEs by shadowing them to learn the processes.
• Actively participating in team calls and contributing ideas or feedback on general efficiency or specific projects where deliverables consistently meet quality standards.
• Creating reports in Workfront based on stakeholder requirements.
• Customizing the Workfront instance according to stakeholder needs. This includes developing custom forms, layout templates, access levels, creating and managing users in Workfront etc.
• Being available to address stakeholder queries through tickets or meetings.
• Collaborating with teams within Technology CoE or CMG in a consultative role to demonstrate the benefits of the tool.
• Planning and conducting training sessions on tool navigation.
• Performing data governance activities to maintain a clean and organized instance.
• Supporting team members during busy periods by sharing the workload.
• Proactively reaching out to leads or team members to learn processes and deliver on them.
• Acting as the support lead on implementation projects by managing the project, taking meeting notes, setting up the project plan in Workfront, and collaborating with team members.

Requirements:

• 1-3 years of experience working in Adobe Workfront.
• Positive, self-motivated, and a go-getter attitude.
• Ability to translate business asks into technical requirements.
• Excellent problem-solving skills, attention to detail, and the ability to work both independently and in a collaborative team environment.
• Proven ability to work cross-functionally with various teams.
• Strong stakeholder management skills, with the ability to communicate effectively and gather requirements.
• Experience in working on Agile methodologies.
• Excellent verbal and written communication skills.
• Ability to work independently and manage small engagements or parts of large engagements.
• Creating and maintaining an environment within the team that is amicable and collaborative.
• B. Tech/B.E.
• Professional qualification (reputed institutes preferred):
• MBA (a plus)