work from home Non Voice Job at GOOGLE

Job Description

International Non Voice process - 24-7 Intouch is a global customer care and technology company. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we are obsessed with providing remarkable customer experiences for the world's most innovative brands.

Contact Watsup OR CALL CV 9380568595 About the Job : - Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology Then this is the role for you! We are looking for a Customer Service Associate- Non-Voice to provide intelligent and engaging email/chat responses to our tech-savvy and passionate customers.

 Contact Vicky- Watsup OR CALL CV 9380568595 As a Customer Service Associate - Non-Voice, You Will : - Provide support and resolve technical issues via email and other electronic communications - Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.. - Apply advanced troubleshooting techniques to provide unique solutions to the customer's individual needs - Leverage your experience to provide feedback to the team on how to improve our services - Drive customer communication during critical events. As a Customer Service Associate - Non-Voice, You Have : - 6 months to 4 years of customer service experience through phone, email and chat. - Fluency in written English - Experience in the gaming/tech support (asset) - Excellent oral and/or written communication skills - Customer service experience with strong customer focus - Excellent team player with experience and passion for gaming - Strong multi-tasking skills - Strong analytical and troubleshooting skills - The enthusiasm to be a self-starter who is excited about learning new technologies on a daily basis Benefits of working as a Customer Service - Non-Voice : - An attractive compensation package with performance-based incentives - Incredible learning and growth opportunities - Outstanding rewards and recognition program & employee engagement activities - Free Food and Transport while working on-site - Medical Insurance INTRESTED CANDIDATES Contact Watsup OR CALL CV 9380568595