Windows Server Administrator Job in Pune at Infosys

Infosys Limited is hiring for the role of Windows Server Administrator!

Responsibilities of the Candidate:

• Provide support via a ticketing tool.
• Manage tickets in a prompt and accurate manner.
• Make recommendations for changes as necessary and advise as to the best course of action to continue to meet organizational goals.
• Liaise with customers, vendors and other third parties to ensure appropriate support and ticket resolution in a timely manner.
• Ensure infrastructure compliance with applicable regulations including reporting requirements, proper record-keeping, and the establishment of internal controls.
• Develop and recommend systems and procedures to ensure maximum accuracy.
• Hear the feedback from the user community on the services we are offering and if any di-satisfaction feedback is shared, need to analyze, and derive actions that will ensure an increase in satisfaction level as per the dept scorecard.
• Participate in the implementation of new technologies and systems and provide recommendations for process improvements.
• Stay up to date with the latest Windows Server technologies, security best practices, and industry trends.

Requirements:

• At least 3 years of work experience in the relevant domain
• Excellent organizational, oral, and written communication skills
• Strong experience & skills in Active Directory and Exchange Server Administration
• Proficient in Active Directory management, including user and computer account administration, group policies, and domain trust management
• Experience with Windows Server roles and features, such as DHCP, DNS, IIS, SQL Server, and Exchange Server
• Strong troubleshooting and problem-solving skills with the ability to identify and resolve complex system issues
• EDRM (Enterprise Digital Rights Management) service
• Active MS Intune & Outlook app with Exchange Online/O365 (BYOD)
• Encryption: Checkpoint Full Disk Encryption (FDE) and Microsoft Bitlocker
• Web Security Service: Zscaler
• Public & Private Cloud: Overview & fundamental operations
• Experience with Windows Server roles and features, such as DHCP, DNS, IIS, SQL Server, and Exchange Server
• Familiarity with scripting languages, such as PowerShell, for automation and administrative tasks
• Educational Requirements: Bachelor of Engineering