Website Operations Associate Job in Gurgaon at ZS Associates

ZS is hiring for the role of Website Operations Associate!

Responsibilities of the Candidate:

• Ensure content is updated as per business requirements, is accurate and is SEO friendly
• Support the team in enhancing the user experience metrics such as page load time, user-device experience uniformity etc.
• Support the team in monitoring and improving performance metrics like bounce rate, user journey completion, conversion success etc.
• Collaborate in creation of page mockups for various macro & micro campaigns using defined brand standards.
• Respond, manage, resolve and communicate critical website issues.
• Collaborate and proactively communicate with internal team members, agencies, and other vendors partners to implement content changes, create landing pages, and optimize user experience.
• Manage and support the senior team members for any special project as assigned (e.g., acquisition content migration and integration).

Requirements:

• Bachelor’s/ Master’s degree with 1-3 years of work experience in website management.
• Hands on experience of working on AEM CMS and other Adobe suits such as Workfront, Dynamic Media.
• Strong working knowledge on page template and components within AEM authoring console.
• Demonstrated track record in website design and development for content-based websites.
• Experience of technical web development project on Content Management Systems like Adobe Experience Manager.
• Good working knowledge of UX & UI.
• Strong written and verbal communication to effectively communicate issues and updates.
• Ability to work in a fast-paced environment on multiple projects simultaneously.
• Attention to details and quick learner.
• Flexible work schedule to collaborate with US-based team daily (Results in supporting during U.S. hours and meetings)
• Experience in JIRA, Confluence will be useful.