Virtual Customer Service Associate Job at Amazon

Amazon is hiring for the role of Virtual Customer Service Associate!

Responsibilities of the Candidate:

• Prevent issues, solve queries, and delight our customers
• Contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance.
• Use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers

Requirements:

• Minimum age: 18 years old
• Have the right to work in India
• Strong communication skills in English and Hindi.
• Experience working with a computer
• Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
• You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
• From a technical perspective, a minimum broadband connection of 20MB download speed and 8MP upload speed using a hard-wire ethernet internet connection (no WIFI).