User Researcher Job in Bangalore at Jar

Jar is hiring for the role of User Researcher!

Responsibilities of the Candidate:

• Distill project goals and research questions along with well-thought-out plans.
• Partner with product owners, designers, writers, and engineers to scope, plan, and execute qualitative research to understand users across the Jar ecosystem.
• Provide continuous and actionable insights to the product teams regularly on how the UX can be improved by analyzing and summarising the research insights into actionable guidance.
• Document and communicate user insights across the company in a structured fashion through written reports, storyboards, and presentations.
• Conduct user research at every product lifecycle stage, from identifying unmet user needs to conceptualization and prototype validations. This includes conducting user interviews (telephonic) ethnographic field studies, contextual discovery, concept tests, surveys, card sorting, cognitive walkthroughs, VoC studies, and UAT.
• Work with product teams on validating the initial hypothesis, and running experiments, surveys, and workshops with Users.

Requirements: 

• 2-3 years of UXR full-time/User Research Experience.
• Proven record of influencing product direction and strategy with actionable insights.
• Experience working in cross-functional teams (e.g. design, product management etc).
• Being a problem-solver. You love finding out you're wrong.
• Consuming large amounts of qualitative and quantitative data to constantly refine your assumptions.
• Communicating about any questions/problems/ideas/suggestions, asking for feedback, and sharing feedback easily.
• Proficiency in MS Office, Google Suite.