Unified Communications - Solution Architect Job in Pune at Syensqo

SYENSQO is hiring for the role of Unified Communications - Solution Architect!

Responsibilities of the Candidate:

• Analyzing the performance of solutions and identifying areas for improvement.
• Contribute to transformation projects by bringing your knowledge and technical expertise in these services.
• Staying up-to-date with the latest technologies and evaluating their suitability for specific business needs.
• Support in deployment projects or integration requests that have dependencies on UC solutions
• Creating and maintaining comprehensive technical documentation, including diagrams, specifications, and test plans.
• Work closely with the Syensqo security team to perform necessary risk assessments and to ensure security compliance for UC solutions
• Identifying and resolving technical issues that arise during the development and implementation of solutions.
• Analyze existing UC portfolio solutions, processes and systems to identify areas where harmonization is needed.
• Support creation of strategies and roadmaps for rationalization and harmonization, including but not limited to solution use cases and best practices
• Work with IT teams and stakeholders to implement standardized processes, technologies, and procedures
• Facilitate the transition to new systems and processes, addressing potential challenges and ensuring a smooth rollout

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Proven experience in supporting the administration and transformation of Digital Workplace services at the enterprise level.
• Strong understanding of such tools and technologies, and knowledge of their ecosystem.
• Relevant certifications (e.g., Solution architect Cloud / Google / Azure / AWS, ITIL, PMP) are a plus
• Experience in Messaging administration or deployment support. (Good knowledge of Messaging protocols and mail security. E.g., SMTP relay, SPF, DKIM, DMARC, MX, and TXT records)
• Basic to intermediate DNS skills
• Knowledge on authentication solutions (Eg, Single Sign On or Multi-factor authentication)
• Experience in managing or delivering SaaS solutions, familiarity with Application Programming Interfaces (API), and its integration capabilities
• Experience in constructing high and low-level architectural drawings
• Knowledge of basic IT security compliance framework (Eg, SOC2, GDPR, ISO 27001, Email RFCS)
• Mastery of the ITIL v4 framework and principles
• Strong analytical and problem-solving skills
• Ability to prioritize tasks and manage time effectively
• Customer-centric approach
• Passion for technology and a desire to learn new skills