Trust & Safety New Associate Job in Mumbai at Accenture

Accenture is hiring for the job role of Trust & Safety New Associate!

Responsibilities of the Candidate:

• Review, classify, and/or remove content according to client guidelines, using specific tools and channels
• Understand and make decisions/take actions as per client policies and guidelines
• Stay up to date with any changes in policies/process
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
• Identify improvement opportunities in workflow and suggest solutions to improve the quality and overall efficiency of the process
• Participate in continuous training programs and workgroup discussions for optimal development in the role
• Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe
• Engage in well-being activities
• Meet the desired efficiency established by the business

Requirements:

• Strong coping, emotional resilience, and stress-management skills
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies
• Strong attention to detail
• Comfort synthesizing and analyzing information from multiple streams
• Strong critical thinking and decision-making skills
• Basic Internet research skills Good comprehension, and communication (verbal, written) skills are required to interpret content
• Language Requirement - English

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate.