Transportation Specialist II, Control Tower Job in Hyderabad at Amazon

Amazon is hiring for the role of Transportation Specialist II, Control Tower!

Responsibilities of the Candidate:

• Identifying opportunities to improve team performance and owning associated change management.
• Developing and/or referring to performance metrics to drive team performance and business results.
• Identifying the business impact of trends and making data-backed decisions.
• Communicating with stakeholders and being able to understand if the problem can be reoccurring in order to scale the solution provided.
• Pulling data from numerous databases (using Excel, Access, SQL and/or other data management systems) and performing ad hoc reporting and analysis, as needed, is a plus.
• Serving as an escalation point for transportation specialists.
• Owning process/business level reports/actions and diving compliance.
• Performing Ad-hoc reporting and analysis as per requirement.

Requirements:

• Bachelor’s degree with 2-4 years of work experience in logistics space.
• Creative and analytical problem solver with a passion for providing excellent customer service. ·
• Should be flexible to adapt to a 24 x 7 operating environment.
• Ability to pull data from databases (using Excel, Access, SQL and/or other data management systems).
• Excellent communication skills- Verbal and written both.
• Creative and analytical problem solver with a passion for providing excellent customer service.