Transactions Specialist Job in Bangalore at JP Morgan chase

JP Morgan is hiring for the role of Transactions Specialist!

Responsibilities of the Candidate:

•  Research ATM performance and health
• Resolve ATM failures and escalate vendor services
• Provide L1 application support to other Lines of business
• Respond to client inquiries via phone or email
• Analyze and resolve problems using multiple systems
• Educate callers on processes and systems
• Maintain adherence to risk procedures
• Report privacy breaches as per protocols
• Assist in risk assessment and compliance
• Escalate concerns for speedy resolution
• Participate in continuous improvement activities

Requirements:

• Hold a B.Tech, MBA, or BCom degree
• Demonstrate excellent written communication skills
• Exhibit prioritization and time management skills
• Communicate effectively across leadership levels
• Be proficient in MS Office
• Work effectively within a team
• Maintain confidentiality and multitask efficiently