Transaction Service Supervisor Job in Chennai at Citi

Citi is hiring for the role of Transaction Service Supervisor!

Responsibilities of the Candidates:

• Provide support to Treasury and Trade services, Securities, Cash, Trade, Lockbox, Derivatives, Fund Services, Foreign Exchange, etc.
• Open and amend Letters of Credit (L/Cs), process payments and solve customer issues to ensure efficient daily operations
• Supervise a small team of clerical support employees engaged in performing routine clerical or processing tasks
• Solve non-routine transaction issues and other varied problems, and recommend new work procedures that have a potentially broader impact
• Evaluate team performance and make recommendations for pay increases, promotions, terminations, staffing, etc.
• Recommend new work procedures, utilizing a basic understanding of how own area integrates within Transaction Services
• Resolve problems based on analyzing information and ensuring task quality
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Requirements:

• 0-2 years of experience in a related role
• Relevant Degree or equivalent
• Ability to work under pressure and manage to deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication
• Attention to detail and intermediate problem-solving skills