Trainee Process Consultant - Non Voice Job in Chennai at SAGILITY
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Trainee Process Consultant - Non Voice
SAGILITY
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Chennai
Skills Required
- Quality Assurance
- Service Level Agreement
- Project Management
- Analytical skills
- English language (Written)
- English language (Spoken)
About this Job
Sagility is hiring for the role of Trainee Process Consultant - Non-Voice!
Responsibilities of the Candidate:
- Understanding the basic professional standards established procedures, and policies before taking action and making decisions
- Processing claims/developing projects/handling calls, as per the process guidelines
- Adhering to the SLA, and understanding Quality & Auditing parameters
- Maintaining TAT
- Assuming responsibility for work activities and coordinating efforts
- Meeting assigned productivity goals
- Understands the Values and Characteristics of perfect service and uses the Perfect service filters at work
- Adhering to the SLA
- Adhering to attendance and punctuality norms
- Acquiring knowledge & skills in related areas of the process
Requirements:
- Graduates
- Fresher 0-12 Months
- Desired Skills and Abilities
- Process SLA
- Awareness of ISO, ISMS
- Telephone etiquettes
- MS Office
- Typing skills & computer skills
- Effective communication in English
- Good analytical skills
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About SAGILITY
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