Trainee Collection Office / Collection Officer/ Collection Manager Job in PAN India at Utkarsh Small Finance Bank

KEY RESPONSIBILITIES

• Responsible for regularly updating the client on the cases assigned for debt recovery from their delinquent customer.
• Reviewing customers and analyzing potential defaulters.
• Understanding default reasons and reporting to management.
• Inform to the management the monthly sublease database.
• To keep a tab on due calling data and update the new contacts and addresses of the customer and guarantor.
• Provide collection review of the relationship officer to the Management.
• Responsible for process implementation of Cash Receiving and Cash Register.
• Review problematic accounts by understanding the issues and provide them better repayment structure.
• Visiting customers, guarantor and references.
• Holding weekly meeting to understand collection and solve them.
• Issue repossession order in co-ordination with BM.
• Follow up with clients & identify problematic areas to get prompt collection.
• Collection of due payments effectively and efficiently.
• Timely invoicing and collection in the region.

EDUCATIONAL QUALIFICATIONS & CERTIFICATIONS

• Minimum Bachelor's degree / higher diploma

RELEVANT JOB EXPERIENCE

• 0 - 2 years of experience in Banking/ Collections.

SKILLS & COMPETENCIES

• Good communication and listening skills
• Confidence and Presentation skills
• Understanding and interest in financial / banking products and markets
• Ability to analyse and research information
• Ability to explain complex information clearly and simply
• Good sales and negotiation skills

Utkarsh Small Finance Bank Limited (USFBL),(NSE/BSE UTKARSHBNK) incorporated on April 30, 2016, is engaged in providing banking and financial services with a focus on providing microfinance to the underserved and unserved sections of the country.