Third Party Management - Analyst Job in Mumbai at Citi Bank

Citi is hiring for the role of Third Party Management - Analyst!

Responsibilities of the Candidate:

• Support oversight of third-party relationships to verify that the governance, risk, and control oversight activities are performed and completed in a timely manner.
• Work with stakeholders to understand information needs, identify suitable data, and provide guidance based on standard procedures. Able to educate sectors/businesses on the proper use of TPM framework, procedures, and tools in alignment with our Third party management policy.
• Act as subject matter expert (SME) to senior stakeholders and /or other team members to help them understand TPM Policy requirements. Communicate with business stakeholders and functional areas to build and maintain strong partnerships.
• Resolve TPM Process-level escalations coming from internal partners.
• Develop an end-to-end understanding of team processes and execute operational processes in line with the team’s business strategy and objectives.
• Demonstrate ability to work individually and successfully complete daily, weekly & monthly assigned targets for the process area.
• Conduct timely escalation of dependencies to direct manager to provide updates on the agreed basis (daily, weekly, monthly).
• Able to manipulate and analyze large data using Microsoft Excel.
• Identify opportunities for better control and productivity enhancement through various process reengineering initiatives and automation projects including but not limited to Robotic Process Automations.
• Understand the type of services provided to affiliates and any applicable country exception to provide accurate guidance while resolving rejections or any stakeholder inquiry (understand special handling cases).
• Participate in daily, and weekly huddles and meetings, and contribute productively with inputs basis key learnings from respective processes.
• Strong verbal and written communication and diplomacy skills are required in order to exchange potentially complex/sensitive information.

Requirements:

• Good interpersonal skills and ability to work in a team and drive results across a diverse team of stakeholders.
• Attention to detail when working on tasks, with a strong emphasis on quality.
• Ability to organize and prioritize multiple deliverables in a large, global corporate environment.
• Excellent communication skills, both oral and written in English, with the ability to articulate complex and sensitive issues to senior management.
• Strong reporting and data analysis experience.
• Ability to work and think independently.
• Intellectual curiosity – the ability to master a new subject matter, ask good questions, and connect the dots across various Policies and functions.
• Bachelor’s degree required or advanced studies.
• Demonstrated ability to synthesize, prioritize, and drive results with a strong sense of urgency
• Proven ability to interact effectively with diverse cultures and backgrounds
• Proficient in MS Office applications, and able to work with large amounts of data.
• An ideal candidate would have 2-5 years of experience in the financial services industry and a working knowledge of banking regulatory requirements.
• Experience within a global operations or Shared Services environment is preferred.
• Knowledge of Third Party Management processes, and risk and controls experience preferred.