Telemarketing Sales Executive Job in Thoothukudi at Soft Technologies Solution

Key Responsibilities:

• Conduct outbound calls to potential customers and explain product features, benefits, and pricing.
• Identify and qualify sales opportunities by understanding customer needs and matching them with suitable products or services.
• Build and maintain relationships with prospective and existing clients to ensure customer satisfaction and loyalty.
• Achieve individual and team sales targets by effectively managing leads, follow-ups, and closing deals.
• Develop a deep understanding of the company's products or services and stay updated with industry trends and competitor offerings.
• Utilize CRM (Customer Relationship Management) software or other sales tools to track sales activities, maintain customer records, and generate reports.
• Collaborate with the sales team and provide feedback on market trends, customer preferences, and potential improvement areas.
• Resolve customer complaints or issues by providing appropriate solutions and ensuring customer satisfaction.
• Continuously enhance product knowledge and sales skills through training programs and self-learning initiatives.
• Stay proactive in identifying new sales opportunities, such as upselling or cross-selling, to maximize revenue.

Qualifications and Skills:

• Proven experience in telemarketing, sales, or a related role is preferred.
• Excellent communication skills, both verbal and written, with a clear and persuasive phone manner.
• Strong negotiation and closing abilities to convert leads into sales.
• Ability to build rapport and establish long-term relationships with customers.
• Target-driven mindset with a track record of meeting or exceeding sales targets.
• Familiarity with CRM software or sales tools for lead management and reporting.
• Strong organizational and time management skills to handle multiple leads and tasks simultaneously.
• Resilience and the ability to handle rejection in a professional manner.
• Self-motivated and proactive approach to work, with a strong desire to achieve and succeed.
• Knowledge of the product or service being offered and the industry is an advantage.

For serving the clients well, it has arranged strong and lasting strategic alliances with experts in various fields. Soft-Tech Solution's unique model combines an array of advanced services and expert technical resources with a far-reaching supply chain to provide your business the level of solution support it needs whenever you need it.