TELEMARKETING Job in Delhi NCR at KRS FOREX Services PVT LTD

Responsibilities

• Cold call people using a given phone directory to sell products or solicit donations.
• Answer incoming calls from prospective customers.
• Use scripts to provide information about product’s features, prices etc. and present their benefits.
• Ask pertinent questions to understand the customer’s requirements.
• Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
• Record the customer’s personal information accurately in a computer system.
• Deal with complaints or doubts to safeguard the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and record useful information.

Requirements and skills

• Only for female candidates.
• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
• Excellent communication and presentation skills
• Proficient in English
• Skilled in negotiation and dealing with complaints
• Persistent and results-oriented

 We also serves its customers by issuing International Travel Insurance. As a Traveller’s Best Friend, we provide foreign exchange and Travel insurance services under single roof. Money Transfer division provides services to our customers through various channels, through which customers can receive money from abroad. WE are committed to providing professional services with a personal touch in all of its foreign exchange dealings.