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Confidential
Full Time Job
1.2L-3L per annum
1-6 years
Posted 30+ days ago
We are seeking a Telecollection Officer with a focus on credit card and unsecured loan products. The ideal candidate should have a minimum of 6 months experience in telecollection. DRA Certification is preferred, but non-DRA candidates will also be considered. Join our team and contribute to our success in managing collections effectively.
- Contact customers for overdue payments
- Negotiate payment plans with customers
- Maintain accurate records of interactions with customers
- Follow up with customers on payment commitments
- Escalate unresolved cases to the appropriate department
- Minimum 6 months of experience in tele collection
- DRA Certification preferred, but not mandatory
- Competitive salary
- Performance-based incentives
- Health insurance coverage
- Professional development opportunities
Round 1 :
HR Round
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