Telecaller Job in Ghaziabad at Adivva Designs

Key Responsibilities:

• Make outbound calls to potential customers and introduce our products or services.
• Identify and qualify leads through effective questioning and active listening.
• Follow a script or sales pitch to promote products or services and overcome objections.
• Maintain accurate and detailed records of calls and customer interactions in the database.
• Achieve and exceed weekly and monthly sales targets.
• Build and maintain strong customer relationships by providing exceptional service.
• Upsell or cross-sell additional products or services to existing customers.
• Collaborate with the sales team to achieve overall sales objectives.
• Stay up-to-date with product knowledge and market trends.
• Resolve customer complaints or issues in a professional and timely manner.

Requirements:

• Proven experience as a Telecaller or similar customer service/sales role.
• Excellent communication skills, both verbal and written.
• Ability to engage and build rapport with potential customers.
• Strong persuasive and negotiation skills.
• Ability to work in a fast-paced and target-driven environment.
• Familiarity with CRM software and basic computer skills.
• Good organizational and time management abilities.

Since Beginning, it has a long history of working with government ministries, parastatals, professional bodies and the private sectors.

Adivva is involved in the total spectrum of the industry from the establishment and management of exhibition venues, to organising events and exhibitions for its own and other principals.In short the company offers the most comprehensive and professional exhibition industry service anywhere in India today.