Tele Caller Job in Mumbai at Cyberfrat

Roles and Responsibilities:

• Conduct cold calls to potential clients to introduce our membership plans & other services.
• Communicate effectively in English, both spoken and written, ensuring clarity and professionalism in all interactions.
• Provide exceptional customer service by promptly responding to inquiries and resolving any issues or concernsthat may arise.
• Collaborate with the sales team to develop and implement telesales strategies that align with company goals and objectives.
• Meet and exceed individual and team targets, consistently achieving set sales quotas and KPIs.
• Continuously update knowledge of products, services, and industry trends to effectively promote and cross-sell company offerings to clients.
• Understand customer needs and recommend suitable membership packages accordingly.
• Achieve monthly and quarterly sales targets as set by the sales management team.
• Utilize CRM software to manage and track sales leads, customer interactions, and follow-ups.
• Provide feedback on customer interactions and sales processes to help refine strategies and improve customer satisfaction.

Who can apply:

• Those who are from or open to relocate to Mumbai and neighboring cities
• Bachelor's degree in Business, Marketing, or a related field
• Excellent communication skills with a confident and friendly telephone manner
• Strong interpersonalskills and the ability to build rapport quickly
• Goal-oriented mindset with a desire to achieve and exceed targets
• Eagernessto learn and develop a career in sales

Cybersecurity, and Emerging Technologies with the primary objective to provide Advisory, Cognition & Education to businesses, OEMs & individuals to help them build intelligence that is tailored to their specific market fit and upskilling requirements.