TechOps I Job in Bangalore at ClearTax

Cleartax is hiring for the role of TechOps I !

Responsibility of the Candidate:

• Responsible for driving operational excellence for the connected services that a business offers to its customers to deliver an "always on" operation, year round, at the right cost
• Uses knowledge of technology and operational best practices to drive the design, development and implementation of operational standards and capabilities for connected services that enable highly available, scalable & reliable customer experiences.
• Analyzes and synthesizes a variety of inputs to drives the end-to-end incident management process for multiple offerings
• Includes creating, developing & managing the deployment architecture for applications
• Developing monitoring architecture and implementing monitoring agents, dashboards, escalations, and alerts
• Developing and driving incident management processes, playbooks and stakeholder communication mechanisms
• Overseeing change management & configuration management operating mechanisms
• Driving root cause analysis (RCA) and risk management processesM
• Driving ongoing improvements and efficiencies in operational practices, tools & processes.

Requirements

• Strong OS fundamentals including Process & Memory management
• Strong Networking concepts
• Good knowledge of Linux command-line tools and ability to write Bash scripts. Proficiency with at least one other scripting language (Perl/Python/Ruby).
• Expertise in UNIX/Linux/Windows Operating system administration and management
• DBMS - MySQL. Familiarity with Postgres, MongoDB will be a plus. 
• Strong understanding of system monitoring and troubleshooting
• Experience working in a 24/7 team managing large scale distributed systems
• Familiarity with CI/CD tools like Jenkins
• Familiarity with Configuration Management tools like Ansible, Terraform, Chef, Puppet, etc.
• Familiarity with AWS service administration is a bonus