Technology Service Engineer II Job in Chennai at Walmart Global Tech India

Walmart is hiring for the position of Technology Service Engineer II!

Responsibilities of the Candidate:

• Work on ATLAS's newest expansion of NextGen/GLS
• Work in our own internal open stack cloud, Azure, using several technologies including but not limited to JAVA, Spring, Kafka, Azure SQL DB, REST APIs, etc.
• Help entire support delivery end-to-end
• Work very closely with different product and business stakeholders at various locations in US and India to drive the execution of multiple business plans and technologies
• Support business objectives by collaborating with business partners to define priorities, identify opportunities, and drive resolutions
• Own and address and resolve application issues, provide updates, and drive root cause analysis including identifying issue patterns and working with Engineering teams to address them
• Be responsible for coming up with processes to maintain incident support metrics like backlog, MTTR, INC SLAs, etc.
• Plan, execute and implement applications and configuration change procedures
• Be responsible for on-call support as per the pre-determined shift roster which includes weekend support. Any weekend support provided translates into comp offs on weekdays as per the pre-approved plan
• Conceptualize the idea for process improvements and/or automation frameworks that will make for more effective

Requirements:

• An Engineering Degree - B.E/B.Tech/MS in any stream – Computer Science preferred.
• 2+ years of relevant experience, Minimum of 3 years of experience with agile principles and practices. Experience in leading Scrum teams.
• Very strong understanding and experience in the area of the software development lifecycle.
• Strong Java/J2EE, Spring skills.
• Working knowledge in a Cloud-based service.
• Strong understanding of CS Fundamentals, Data Structures, Algorithms and Problem Solving
• Ability to code/Script in one of the languages (C#, Python and Java) and working knowledge of SQL and Databases is must
• Worked on monitoring (Dynatrace/Appdynamics) and alerting tools (Xmatters/PagerDuty)