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Technical Support - Voice / Blended Job in Mumbai at TTEC

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Technical Support - Voice / Blended

TTEC

  Full Time Job

  Not Disclosed

  1-3 years

  Posted  30+ days ago

Location
  • Mumbai
Skills Required
  • Communication Skills
  • Issue resolution
  • Technical Support
  • Troubleshooting
  • Social Media
  • email
  • Text processor
About this Job

TTEC is hiring for the role of Technical Support!

Responsibilities of the Candidate:

  • Answer incoming communications from customers
  • Connect and resolve issues with customers using written communication only
  • Resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms

Requirements:

  • Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
  • 1 year or more of technical support and troubleshooting experience
  • Great written communication skills including grammar and spelling  
  • Computer experience
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses

+86 More

Who can apply
Work Experience: 1-3 years
Eligible Graduation Years: 2023, 2022, 2021, 2020
Documents Required

1. Resume

2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)

About TTEC
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