Technical Support Executive Job in Surat at ANS IT India

Roles & Responsibilities:

• Identifying Hardware And Software Solutions.
• Troubleshooting Technical Issues.
• Diagnosing And Repairing Faults.
• Resolving Network Issues.
• Installing And Configuring Hardware And Software.
• Speaking To Customers To Quickly Get To The Root Of Their Problem.
• Providing Timely And Accurate Customer Feedback.
• Talking Customers Through A Series Of Actions To Resolve A Problem.
• Following Up With Clients To Ensure The Problem Is Resolved.
• Replacing Or Repairing The Necessary Parts.
• Supporting The Roll-Out Of New Applications.
• Providing Support In The Form Of Procedural Documentation.
• Testing And Evaluating New Technologies.
• Conducting Electrical Safety Checks On Equipment.

Qualifications:

• Strong interpersonal and communication skills.
• Self-motivated and results-oriented with a passion for sales.
• Ability to work independently and as part of a team.
• Knowledge of fire protection systems and regulations is a plus.
• Valid driver's license and willingness to travel for client meetings as needed.

Our expertise lies in helping businesses unlock the power of telemetry to drive innovation and make data-driven decisions.