Technical Support Executive Job in Gurgaon at SaasAro

SaasAro is hiring for the role of Technical Support Executive!

Responsibilities of the Candidate:

• Onboarding the Hotels, setting up the CRS, POS, channel Manager & booking engine.
• Maintained good relationships with clients and provided service of high standard and quality.
• Excellent knowledge and understanding of all OTAs' extranets.
• Working as a revenue manager to increase the revenue of the hotel.
• Hotel listing on multiple channels/OTAs.
• Strategic Promotions & Marketing.
• Reliable connection & expert connectivity managers for booking to answer any questions regarding OTA.
• Respond phones calls/emails, respond to tickets, and provide excellent customer service in a timely and efficient manner.
• Take full responsibility for managing a growing customer portfolio.
• Understanding the client's requirement & delivering the best solution with the most benefit in terms of time and quality.

Requirements:

• Should be Confident & Dynamic
• Excellent Communication Skills
• Good negotiation skills
• Quick understanding
• Flexible and have a Can Do approach
• Pro-active and ready to take initiative
• Strong Communication Skills, Technical Skills, Software skills, Customer Handling, Strong
• Convincing skills, interpersonal skills, and leadership skills.
• Graduate- B.Tech / BE/ BCA / BBA /BA