Technical Support Executive Job in Gurgaon at Teleperfomance
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Technical Support Executive
Teleperfomance
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Gurgaon
Skills Required
- Technical Support
- Customer Support
- Data Management
- training and development
- software management
About this Job
Teleperformance is hiring for the role of Technical Support Executive!
Responsibilities of the Candidate:
- Transmit Teleperformance and our client values in every interaction
- Handle and carefully respond to all customer inquiries before, during, and after their buying cycle by building excellent rapport & confidence, identifying their needs, and taking strategic action promptly
- Provide excellent customer support through active listening on every interaction while adjusting the support approach to accommodate all levels of customer experience
- Work with confidential customer information and treat it sensitively
- Use software to source and input customer data accurately as related to the inquiry
- Completes all training and development activities promptly.
- Understanding of escalation handling procedure.
Eligible Degrees
+94 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Teleperfomance
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