Technical Support Engineers Job in Chennai at Zoho
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Technical Support Engineers
Zoho
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Chennai
- Coimbatore
- Madurai
- Salem
- Tirunelveli
Skills Required
- Customer Support
- Customer Satisfaction
- Technical Support
- Communication Skills
- Time Management
- Analytical skills
About this Job
Zoho Corp. is hiring for the role of Technical Support Engineer!
Responsibilities of the Candidate:
- Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
- Build a rapport with customers with clear and confident communication.
- Focus on customer satisfaction and first-time resolution.
- Engage with the technical team to provide faster resolutions to technical issues.
- Work closely with the technical content team to identify gaps in the help module.
Requirements:
- We have requirements for this role in Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
- Should be willing to work night shifts.
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Zoho
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