Technical Support Engineer Job in Noida at Mykaarma
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Technical Support Engineer
Mykaarma
Full Time Job
Not Disclosed
2-3 years
Posted 30+ days ago
Location
- Noida
Skills Required
- SQL
- noSQL
- Database Management
- Restfull Api
About this Job
myKaarma is hiring for the role of Technical Support Engineer!
Responsibilities of the Candidate:
- Diagnose tickets escalated by Tier 1 using, but not limited to, the following avenues: scrutinizing application logs, analyzing business data, and crawling through code.
- Collaboration with the Engineering team for solving high-priority issues, understanding implementation of new features or architecture changes to better support corresponding tickets.
- Collaboration with Product teams for higher priority issues, as well as customer suggestions.
- Contribute to building internal software.
Requirements:
- Bachelors in Engineering or Computer Science
- Proficiency in writing and understanding SQL queries, ability to read and analyze code, strong debugging and problem-solving skills.
- 2 years experience in a helpdesk support role.
- Strong understanding of any one object-oriented language.
- Quick learner and willing to dive into new technologies and contexts.
- Competency in writing code in Java.
- Familiarity with SQL and NoSQL databases.
- Experience to microservices architecture, Spring Boot, and RESTful APIs.
- Experience with debugging tools, Postman, and tools like Jira for ticket tracking.
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Mykaarma
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