Technical Support Engineer Job in Pune at Ansys, Inc

Ansys is hiring for the role of Technical Support Engineer !

Responsibilities of the Candidate:

• Apply engineering expertise and knowledge of simulation techniques to develop knowledge data related to Ansys Design Optimization and Workflow products that can be consumed by Large Language Models (LLMs).
• Identify gaps in existing knowledge and work with multiple subject matter experts to fill these gaps.
• Work with internal & external databases to develop data pipelines for developing AI models.
• Develop technical expertise in both Ansys Design Optimization / Workflow products and state-of-the-art GenAI technologies that are appropriate for technical support, learning and development.
• Follow legal and enterprise level data governance policies while handling any data.
• Fully document all data workflows developed towards AI powered applications and present them to the Data audit teams.
• Participate in other strategic team and company initiatives, as needed.
• Be agile and open to new responsibilities. This is a very fast paced role requiring a “try often, fail fast” kind of mindset.

Requirements:

• Bachelor’s degree in Mechanical/Civil/Aerospace engineering or related field.
• Required minimum years of professional experience in an engineering software environment: BS+0.
• Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
• Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
• Strong organizational and time management skills, possesses a sense of urgency.
• Preferred education and years of professional experience in an engineering software environment: MS+0.
• Experience with Process Integration and Design Optimization platforms, and software packages like optiSLang, iSight, modeFrontier, etc.
• Proficiency in Python scripting and knowledge of the basics of machine learning would be a plus.
• Ability to work independently with minimal supervision, as well as with others in a diverse team environment.
• Demonstrated ability to manage multiple projects and to communicate effectively.
• Ability to travel domestically up to 10% of the time