- Assist with troubleshooting of standard functionality and customer customizations in Salesforce products.
- Establish and maintain technical expertise in assigned product functionality.
- Demonstrate outstanding analytical, troubleshooting, and problem-solving expertise.
- Maximize customer satisfaction by managing customer expectations and experiences.
- Actively participate in ongoing job-related training.
- Effectively research, document, and prioritize client issues, utilizing internal tools and escalation teams as needed.
- Demonstrate effective time management skills in a fast-paced environment.
- Collaborate globally with the development department for support.
- Multitask efficiently and perform well under pressure.
- Create and manage knowledge articles for internal and external use
🔴 LIVE: 0 hiring rooms active now•
0 HRs ready to interview•
Average hiring time improving•
0 new rooms opened in last 10 mins•
Join Live Rooms - Skip the wait, get hired faster•
🔴 LIVE: 0 hiring rooms active now•
0 HRs ready to interview•
Average hiring time improving•
0 new rooms opened in last 10 mins•
Join Live Rooms - Skip the wait, get hired faster•
Technical Support Engineer Job in Hyderabad at Salesforce
Interview with HRs instantly—live now.
Skip applications. Get hired faster in Live Rooms.
Join instant video interviews
Technical Support Engineer
Salesforce
Full Time Job
Not Disclosed
5-6 years
Posted 30+ days ago
Location
- Hyderabad
Skills Required
- Object Oriented Programming
- Problem Solving
- Troubleshooting
- XML
About this Job
Salesforce is hiring for the role of Technical Support Engineer!
Responsibilities of the Candidate:
- Deep understanding of Salesforce multi-tenant architecture.
- Bachelor's degree in computer science or equivalent experience.
- 5+ years of prior development experience.
- Demonstrated analysis, problem-solving, and troubleshooting expertise.
- Ability to effectively prioritize and escalate customer issues as required.
- Comfortable interacting with all levels of customer and Salesforce management.
- Ability to multitask and perform effectively under pressure.
- Solid understanding of Internet technologies, including firewalls, web servers, and web proxy servers.
- Understanding of database concepts and data management (RDBMS) and SQL.
- Strong grasp of Object-Oriented design and core programming concepts.
- Solid knowledge of XML and experience with server-to-server web services (SOAP) is preferred.
- Proficiency in front-end web development, including JavaScript, AJAX, HTML, DHTML, CSS, and cross-browser development.
- Experience in back-end software development, including Java, .Net, and SQL.
- Understanding of integration technologies, such as Computer Telephony Integration, data cleansing/de-duplication, data replication, and transactional data integration with Salesforce objects.
Eligible Degrees
MBA / All Courses
Bachelor of Technology/Engineering / All Courses
Master of Technology / All Courses
Bachelor of Arts / All Courses
Bachelor of Science / All Courses
+95 More
Who can apply
Work Experience: 5-6 years
Eligible Graduation Years: 2019, 2018, 2017
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Salesforce
Not ready to apply yet?
Explore Live Hiring Rooms and interview with HRs instantly - no waiting, no lengthy applications!
🔴 Live Now
23
Active Rooms
47
HRs Online
👤
Priya S.
Got hired in 2 hours!
"Joined a Live Room at 2pm, interviewed instantly, and got the offer by 4pm. This is revolutionary!"
Stand out and get shortlisted up to 10X more
⚡ How Live Rooms Work
1
Browse live hiring rooms
2
Click to join - HR is waiting
3
Interview instantly, get hired faster
🔥 3 new rooms opened in the last 10 minutes!
Recommended Jobs For You
Not ready to apply yet?
Explore Live Hiring Rooms and interview with HRs instantly - no waiting, no lengthy applications!