Technical Support Engineer Job in Pune at Red Hat
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Technical Support Engineer
Red Hat
Full Time Job
Not Disclosed
1-2 years
Posted 30+ days ago
Location
- Pune
Skills Required
- Linux Kernel
- Networking
- memory management
- Openshift
About this Job
Red Hat is hiring for the role of Technical Support Engineer!
Responsibilities of the Candidate:
- Provide technical support to Red Hat enterprise customers
- Work with Red Hat enterprise customers across the globe on 24x7 basis that requires one to work in different shifts periodically
- Diagnose problems, troubleshoot customer issues, and develop solutions to technical issues
- Exceed customer expectations by providing outstanding customer service
- Consult and develop relationships with in-house engineers and developers to promote creative solutions and improve customer satisfaction
- Contribute to the global Red Hat knowledge management system while working on customer issues
Requirements:
- Linux experience in the enterprise sector, with excellent administration skills
- Thorough knowledge of the Linux kernel, networking, memory management, OpenShift, Containers, CICD, jenkins & core kubernetes.
- Excellent troubleshooting skills, and a passion for problem solving and investigation
- Ability to work with conflicting priorities, take initiative, and maintain a customer-centric focus
Eligible Degrees
+95 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Red Hat
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