Technical Support Engineer Job in Bangalore at Asteria Aerospace

Asteria Aerospace is hiring for the role of Technical Support Engineer!

Responsibilities of the Candidate:

• Assist in the installation, configuration, and maintenance of operating systems, software applications, and system management tools.
• Provide technical support for both hardware and software issues.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Monitor system performance to ensure smooth operation and reliability.
• Perform regular system monitoring and maintenance, including backups and disaster recovery operations.
• Assist in implementing and maintaining security measures to protect data, software, and hardware.
• Support security audits and compliance activities.
• Maintain accurate and detailed records of IT systems, Asset Management, configurations, and user support activities.
• Prepare and update documentation for system configurations, processes, and procedures.
• Work closely with the IT team and other departments to provide technical support and ensure alignment with organizational goals.
• Participate in team meetings and contribute to the continuous improvement of IT services.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 1-3 years of experience in IT support, system administration, or a related field.
• Experience in handling Operating systems (Windows, Linux, Mac), networking, and system security.
• Familiarity with system management tools and processes.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.