Technical Support Engineer Job in Bangalore at Microsoft

Microsoft is hiring for the role of Technical Support Engineering!

Responsibilities of the Candidate:

• Own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
• Lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching, and mentoring of others.
• Deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
• Engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.

Requirements:

• Bachelor's Degree in Computer Science, Information Technology (IT), or related field.
• 1+ year(s) of technical support, technical consulting experience, or information technology experience.

Preferred:

• Microsoft Technology Certifications.