Technical Support Associate Job in Hyderabad at Haleon

Haleon is hiring for the role of Technical Support Associate!

Responsibilities of the Candidate:

• Provide the required technical support in preparation of aggregate periodic reports (Examples include but are not limited to Safety Risk Management Plans, Periodic Benefit Risk Evaluation Reports, responses to PRAC assessment reports, Developmental Safety Update Reports, Medical Device Periodic Safety Update Reports, Cosmetic Undesirable Effects Reports, Canadian Annual Reports, US Periodic Adverse Drug Experience Reports, and Clinical Overviews and Summaries)
• Technical support includes but is not limited to generating safety database outputs, setting up folders in relevant document management systems and working within defined document standard, rendering the final PDF document, loading the published report into the document repositories.
• Assist in maintaining the global periodic report schedule (activities can include schedule updates, quality checks, generating alerts to remind stakeholders, and generating metrics).
• Management and triage of assigned group mailboxes within Consumer Safety.Provide access to and maintain oversight of shared areas, distribution groups and Team Sites.
• May undertake an expert role in records management.
• May be appointed as an administrator in document management systems.
• Contribute to process improvement activities specific to record management, archiving and periodic report scheduling

Requirements:

• Excellent computer skills including Word, Excel, Internet/Intranet, document management systems
• Experience in document editing and formatting (word, pdf), fixing document errors and working with templates.
• Experience with quality documentation practices, data accuracy and attention to detail.
• Good communication skills with fluency in English both written and oral.
• Prior experience in Pharmaceutical Industry
• Ability to prioritize and manage multiple demands and projects within deadline
• Good presentation skills to impart technical trainings when needed