Technical Specialist - Site Reliability Engineer Job in Bengaluru at Fidelity India

Fidelity is hiring for the role of Technical Specialist - Site Reliability Engineer!

Responsibilities of the Candidate:

• Define and manage SLOs, SLIs, and error budgets aligned with business goals.
• Influence design of systems across portfolios for high scalability, reliability and resilience.
• Identify and resolve performance bottlenecks in latency-sensitive applications.
• Act as an escalation point for production issues in client reporting systems.
• Conduct real-time incident troubleshooting, root cause analysis, and postmortems.
• Collaborate with product and operations teams to address reliability risks.
• Implement observability tools (metrics, logging, tracing) for actionable insights.
• Automate deployment, monitoring, and incident response using tools like Ansible, Terraform, Python etc.
• Translate financial domain requirements into technical reliability strategies.
• Apply knowledge of trading workflows, portfolio analytics, and regulatory reporting to prioritise engineering efforts.

Requirements:

• Strong programming/scripting skills (Python, Shell) focused on automation.
• Deep understanding of distributed systems and microservices architecture.
• Experience in supporting mission-critical applications in regulated environments.
• Familiarity with event-driven systems, Oracle databases, and cloud-native platforms.
• Hands-on experience with AWS and Kubernetes for infrastructure management.
• Proficiency with monitoring tools such as ELK stack and New Relic.
• Experience in CI/CD pipeline support and management.
• Understanding of observability principles and OpenTelemetry.
• Knowledge of ITIL practices and support processes.
• Strong collaboration, communication, and problem-solving skills.
• Experience with Power Platform tools (Power BI, Power Automate, Power Apps) to enhance operational workflows and reporting is an added advantage.