Technical Specialist - MS,Storage-Mumbai Job in Mumbai at NTT DATA

NTT Data is hiring for the role of Technical Specialist- MS Storage-Mumbai!

Responsibilities of the Candidate:

• Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational.
• Performs necessary checks, applies monitoring tools and respond to alerts.
• Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail.
• Assists in analyzing, assigning, and escalating support calls.
• Investigates third-line support calls assigned and identify the root cause of incidents and problems.
• Reports and escalates issues to 3rd party vendors if necessary.
• Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company.
• Proactively identifies opportunities for work optimization including opportunities for automation of work.
• Coaches L2 teams for advanced technical troubleshooting and behavioral skills.
• May manage and implement projects within the technology domain, delivering effectively and promptly per client agreed-upon requirements and timelines.
• May work on implementing and delivering Disaster Recovery functions and tests.
• Performs any other related task as required.

Requirements:

• Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience).
• Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role).
• Relevant certifications include (but not limited to) -
• CCNP or equivalent certification.
• CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP.
• VMware Certified Professional: Data Centre Virtualization.
• VMware Certified Specialist – Cloud Provider.
• VMware Site Recovery Manager: Install, Configure, Manage.
• Microsoft Certified: Azure Architect Expert.
• AWS Certified: Solutions Architect Associate.
• Veeam Certified Engineer (VMCE).
• Rubrik Certified Systems Administrator.
• Zerto, pure, vxrail.
• Google Cloud Platform (gcp).
• Oracle Cloud Infrastructure (oci).
• SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4.
• SAP Technology Consultant.
• SAP Certified Technology Associate - SAP HANA 2.0.
• Oracle Cloud Infrastructure Architect Professional.
• IBM Certified System Administrator - WebSphere Application Server Network