Technical Specialist Job in Hyderabad at Birlasoft
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Technical Specialist
Birlasoft
Full Time Job
Not Disclosed
0-1 years
Posted 30+ days ago
Location
- Hyderabad
Skills Required
- Service Level Agreements
- Javascript
- HTML
- CSS
About this Job
Birlasoft is hiring for the role of Technical Specialist!
Responsibilities of the Candidate:
- Support Incident, Problem, Change, and Request Management modules.
- Good understanding of ITIL and ITSM processes.
- Basic knowledge of CMDB and Asset management.
- Configure forms, lists, flow using workflow / flow designer, SLA, Schedule, notifications.
- Good Knowledge of Performance analytics dashboard and reporting.
- Develop and modify business rules, client scripts, UI policies, UI action, inbound actions, schedule job, script includes.
- Able to create basic catalog items and use standard workflows.
- Knowledge of JavaScript, HTML, and CSS.
Strong analytical and problem-solving skills.
Good communication and documentation abilities.
Requirements
- Bachelor’s degree in computer science or IT.
- ServiceNow Certified System Administrator (CSA).
- ServiceNow certified application developer (CAD)
- 0–3 years of experience ServiceNow development & support.
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Birlasoft
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