Technical Solutions Engineer - Networking (English) Job in Bangalore at Google

Google Inc. is hiring for the role of Technical Solutions Engineer - Networking (English)!

Responsibilities of the Candidates:

• Manage the customer’s problems through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer issues on Google Cloud Platform products
• Develop knowledge of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer-reported issues, and building tools for faster diagnosis
• Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Google Cloud
• Understand customer issues and advocate for their needs with cross-functional teams including product and engineering teams to find ways to improve the product, and drive high-quality production
• Work as part of a team of Engineers/Consultants that globally ensure 24-hour customer support. This will include a need to sometimes work non-standard work hours or shifts

Requirements:

• Bachelor's degree in Science, Technology, Engineering, or equivalent experience
• 2+ Years o experience in networking technologies (e.g., TCP/IP, Routing, IP/Subnet troubleshooting, VPN, VLAN)
• Experience reading or debugging code with Java, C, C++, or .NET.Systems, or experience with network administration in Linux/Unix
• Ability to communicate in English fluently