Technical Solution Engineer Job in Gurgaon at Ericsson

Ericsson is hiring for the role of Technical Solutions Engineer!

Responsibilities of the Candidate:

• Collaborate closely with development support to ensure timely correction of code errors / bugs identified.
• Proactively drive next generation support for our customers (e.g. Specialist Chat, Product Specialist on Demand Sessions, Customer Webinars etc.)
• Identify gaps and develop supportability tools to ensure Product Support continues to deliver outstanding service and support models.
• Work collaboratively with colleagues from Product Support and other lines of business to ensure our customers receive the best possible service.

Requirements:

• Excellent troubleshooting skills at all levels.
• Experience in Prepaid Charging (Preferable Ericsson Charging Experiences, OCC, ECMS, nGVS, EMM and better have CMM Solution understanding).
• Experience in CBiO/DMP is preferred.
• Experience in Database Administration (Cassandra, Hadoop, Timesten, Oracle).
• Experience in Programming/scripting (Java, Perl, Shell, Python etc.)
• Understanding of Virtualization Technologies (VMware, Red Hat Open Stack).
• Understanding of cloud-native technologies like Dockers and Kubernetes.
• Understanding of Protocols like Diameter, Camel, SCAP, Gx, Gy etc.
• Expertise in Redhat Linux administration and troubleshooting, better to have Redhat 7 RHCSA and RHSE Certification.