Technical Service Engineer Job in Bangalore at Broadridge Financial Solutions

Broadridge Financial Solutions is hiring for the role of Technical Service Engineer!

Responsibilities of the Candidate:

• Provides post-sale technical support to customers.
• Installs, troubleshoots, and resolves product-related issues.
• Addresses customer questions regarding operations and malfunctions.
• Advises customers on preventive maintenance and configuration adjustments.
• Performs technical work in support of professional roles.
• Follows established procedures to complete tasks.
• Expands skills within an analytical, scientific, or operational workflow.
• Maintains required licenses, training, and certifications.
• Applies experience and skills to complete assigned work within area of expertise.
• Works within standard operating procedures and/or scientific methods.
• Performs with a moderate degree of supervision.

Requirements:

• Requires understanding and application of procedures and concepts within own discipline.
• Possesses basic knowledge of related disciplines.
• Good understanding of how the team integrates with others.
• No supervisory responsibilities.
• Recognizes and solves typical problems within own work area without supervisory approval.
• Evaluates and selects solutions from established operating procedures or scientific methods.
• Impacts the quality of own work.
• Uses communication skills to exchange information effectively.