Technical Operations Job in Bengaluru at PhonePe

PhonePe is hiring for the role of Technical Operations!

Responsibilities of the Candidate:

• Understand business processes and data flows to identify bottlenecks and improvement areas.
• Analyze and troubleshoot system errors or anomalies independently.
• Automate manual processes and reports to increase efficiency and accuracy.
• Collaborate effectively with cross-functional teams, including external vendors and partners, to ensure seamless transaction flows and compliance with regulatory/statutory requirements
• Define, develop, and communicate key performance metrics and insights to stakeholders and senior management

Requirements:

• Exceptional written and verbal communication skills.
• Strong analytical and problem-solving abilities
• Ability to multitask and manage a wide variety of tasks in a dynamic environment
• Technical expertise in Java, Python, or similar programming languages
• Familiarity with process automation tools and data analysis frameworks is a plus
• Understanding of stock broking, trading, or financial services is an added advantage
• Bachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, or a related discipline OR an MBA from a reputed institute
• Minimum 1+ year of experience in a relevant role involving analytics, automation, or operations in a technical domain