Technical Consultant Job in Noida at W3 Villa

W3 Villa is hiring for the role of Technical Consultant!

Responsibilities of the Candidate:

• Proactively reach out to leads via phone, email, or other communication channels to understand their needs and assess their interest in our software products.
• Follow up with leads to provide additional information, answer questions, and nurture relationships.
• Schedule and coordinate product demonstrations in alignment with the availability of both clients and internal team members.
• Maintain accurate records of lead interactions and update relevant databases or CRM systems accordingly.
• Collaborate closely with our technical and sales teams to ensure the smooth delivery of product demonstrations and address any technical queries or concerns raised by clients.
• Stay updated on industry trends, product features, and competitor offerings to effectively communicate the value proposition of our software solutions.
• Provide feedback to the development team based on client interactions and market insights to contribute to product enhancements and improvements.

Requirements:

• Minimum of 6 months of experience in a similar role, preferably in the software or technology industry.
• Strong communication skills, both written and verbal, with the ability to articulate technical concepts clearly and effectively.
• Excellent interpersonal skills with a customer-centric approach and the ability to build rapport with clients.
• Organizational skills and attention to detail to manage lead pipelines and schedules effectively.
• Technical aptitude and a basic understanding of software products and solutions.
• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.
• Proficiency in using communication and scheduling tools, as well as CRM software.