Tech Support Specialist Job in Pune at Honeywell International, Inc.
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Tech Support Specialist
Honeywell International, Inc.
Full Time Job
Not Disclosed
2-5 years
Posted 30+ days ago
Location
- Pune
Skills Required
- Technical Support
- Collaboration skills
- Communication Skills
- Analytical skills
About this Job
Honeywell is hiring for the role of Tech Support Specialist!
Responsibilities of the Candidate:
- Lead resolution of complex and escalated support cases, ensuring timely closure and maintaining high case hygiene standards
- Adhere to established support protocols to build strong client relationships and deliver consistent, high-quality service
- Collaborate with cross-functional teams to compile and present summaries of recurring client issues
Requirements:
- B.E./B.Tech in Computer Science, Information Technology, or Electronics & Communication
- 2-5 years of experience in technical support or client-facing engineering roles
- Proven track record in managing complex and escalated support cases with a focus on client satisfaction and process hygiene
- Excellent communication and collaboration skills, with demonstrated success in client engagement and internal teamwork
- Proactive mindset with a commitment to continuous improvement in support operations
Flexibility to work rotational shifts across APAC, EMEA, NA regions and weekend
Eligible Degrees
+96 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Honeywell International, Inc.
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