Teamcenter Support Engineer Job in Bengaluru at Deloitte

Deloitte is hiring for the role of  Teamcenter Support Engineer!

Responsibilities of the Candidate:

• Provide L1/L2 support for Teamcenter users, resolving technical issues promptly and effectively.
• Monitor, maintain, and optimize the performance of Teamcenter environments.
• Analyze, troubleshoot, and resolve software defects and integration problems.
• Coordinate with IT and application teams to implement upgrades, patches, and new releases.
• Assist in configuring and customizing Teamcenter modules based on business needs.
• Document technical solutions, workarounds, and user guides for internal knowledge base.
• Collaborate with development teams on defect fixes, enhancements, and system improvements.
•  Ensure adherence to agreed SLAs by prioritizing incidents and service requests according to severity and impact.
• Support integration of Teamcenter with CAD tools, ERP, and other enterprise systems.
•  Participate in root cause analysis for recurring issues and recommend process improvements.

Requirements:

• Strong knowledge of Teamcenter architecture, modules, and administration.
• Bachelor’s degree in Engineering, Computer Science, or related field.
• Proficient in troubleshooting server, database (Oracle/SQL Server), and client issues.
• Familiarity with CAD integrations (NX, CATIA, SolidWorks, etc.) is a plus.
• Experience with UNIX/Linux and Windows operating systems.
• Understanding of PLM workflows, data models, and security configurations.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.