Team Member - Voice Operations Job in Noida at Telus International
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Team Member - Voice Operations
Telus International
Full Time Job
Not Disclosed
1-2 years
Posted 30+ days ago
Location
- Noida
Skills Required
- Customer Service
- Client Relationship Management
- Product Management
- Analytical skills
- Time Management
About this Job
Telus International is hiring for the role of Team Member - Voice Operations!
Responsibilities of the Candidate:
- Provide exceptional customer service via phone, email, and chat
- Resolve customer inquiries and complaints promptly and efficiently
- Maintain a positive and professional demeanor at all times
- Adhere to company policies and procedures
- Contribute to a positive and supportive team environment
- Stay up-to-date on product and service knowledge
- Participate in training and development opportunities
Requirements:
- Minimum 1-year customer service and sales experience
- Call center experience (preferably outbound) supporting an international client (with targets)
- Graduate or UnderGraduate
- Excellent communication skills in English
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Telus International
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