Team Member- Service Engineering Job in Pune at TATA Communications Limited

TATA Communications is hiring for the role of Team Member- Service Engineering!

Responsibilities of the Candidate:

• Responsible for all aspects of engineering activities and personnel within the Network and Services team related to Voice, Mobile, and Video services activities to provide efficient, cost-effective, and differentiated network services and solutions offered to customers and ensure all engineering projects, initiatives, and processes under purview are in conformance with organization's policies, procedures, budgets and objectives.
• Identify key engineering initiatives based on customer requirements, network requirements, new applications, and services and assess the technical/infrastructure feasibility with the products team.
• Responsible for product evaluation, solution designing, and testing and roll-out plan for existing and new services, including the design of tools needed for the operation of these new services and systems for performance and capacity management.
• Evaluate vendors for outsourcing requirements. Define resolution mechanism to prevent recurrence of escalations.
• Discuss requirements with Product groups, in conjunction with Sales teams, for complex requirements and provide inputs around the feasibility of solutions and solution alternatives. 
• Engage with regulatory bodies like TRAI to monitor and discuss compliances and requirements for existing and new services.
• Review utilization and capacity trends along with sales forecast and evaluate and plan network augmentation projects.
• Assess capital investment on the infrastructure required and share CAPEX for approval with BU and FPA.
• Review results of an audit conducted by the team on the health of the network and plan corrective action plans to improve network efficiency.

Requirements:

• Graduate (Any Discipline)
• Minimum experience of 2 years