Team Leader: Inside Sales Job in Delhi at Shaadi.com

Shaadi.com is hiring for the role of Team Leader Inside Sales!

Responsibilities of the Candidate:

• Quality control of the calls.
• Responsible for achieving daily and monthly collection target for the team.
• Managing the roster across the floor to ensure maximum manpower utilization.
• Managing attendance and leaves of the Team.
• Allocating Telecalling lists to Advisors.
• Continuously give inputs to the team members of their progress reports, leave records, areas where they are lacking, etc.
• Conduct daily briefings for the team members before the shift begins.
• Responsible for re-training of Advisors.
• Maintaining various reports related to Sales and accounts.
• Responsible for daily deposition of payment collected.
• Competition tracking (for processes performance, schemes).
• Performance Reviews of the team.

Requirements:

• Bachelor’s Degree.
• 2 years experience developing the above skills.
• Experience must include a telemarketing job.
• Should be familiar with effective objection handling.
• Extremely detail-oriented and able to organize.