Systems Analyst 1 (Support) Job in Bengaluru at Oracle
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Systems Analyst 1 (Support)
Oracle
Full Time Job
Not Disclosed
0-2 years
Posted 30+ days ago
Location
- Bengaluru
Skills Required
- Elastic Search
- Splunk
- Customer Service
- Data Management
- Auditing
About this Job
Oracle is hiring for the role of Systems Analyst 1 (Support)!
Responsibilities of the Candidate:
- Provide proactive as well as reactive support to our mobility-managed services (MMS) clients.
- Handle incidents, apply changes, escalate issues and run proactive audits.
- Responsible for analyzing app metrics and log data through tools such as Elastic, Splunk and New Relic.
- Identify problem areas, make recommendations to development teams and communicate with internal/external clients on issue resolutions.
- Consult with clients to understand their problems and requests for additional information.
- Manage issues in the form of audits and alerts before the issue becomes a client incident.
- Participate in weekly service calls with the client. You will build client reports work to automate them using scripting language.
Requirements:
- Experience 0 to 2+ years
Eligible Degrees
+86 More
Who can apply
Documents Required
1. Resume
2. ID Proof (e.g. Aadhar Card, PAN Card, etc.)
About Oracle
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