Survey Operational Analyst Job in Bengaluru at Toast Inc.

Toasttab is hiring for the role of Survey Operational Analyst!

Responsibilities of the Candidate:

• Clean data and maintain data hygiene in our engagement tools
• Build surveys with complex rules and workflows in Qualtrics
• Create compelling dashboards and reports in Qualtrics that meet the needs of a wide range of stakeholders
• Design ad-hoc reports to solve unique business questions combining employee voice data from surveys with people data from our other core systems
• Generate clear and comprehensive documentation about survey administration, survey access, and dashboards
• Assist in updating and maintaining dashboards across People Analytics in our BI visualization tools
• Help facilitate qualitative data collection and reporting
• Manage and administer security and security profiles across our People Analytics tools

Requirements:

• Education: Bachelor’s degree or equivalent
• 2+ years of applied experience with Qualtrics or equivalent workflow-oriented survey tool management
• Experience with sensitive and confidential data and the reporting rules of survey data
• 2+ years of experience with business systems administration
• 2+ years of experience with data visualization and deep understanding of relevant best practices
• Strong verbal and written communication skills
• Ability to distill complex data patterns into compelling stories through slide decks, executive summaries, etc