Support Specialist (Phone) Job in Bengaluru at Revolut

Responsibilities of the Candidate:

• Providing our users with an outstanding experience and it’s part of our mission to make Revolut users feel secure whilst using our service
• Providing excellent customer service via our in-app live chat and phone
• Representing Revolut online at all times
• Collaborating with other teams internationally to tackle any customer issues

Requirements:

• Proficient English language skills 
• Minimum 6 months of experience in providing Customer Support via Phone
• Bachelor’s degree or equivalent
• Excellent communication skills
• Ability to explain complex issues in an easy and understandable manner
• Strong writing skills and great numeracy and IT skills
• Strong attention to detail and analytical skills
• Empathy and love for helping people
• Driven, self-motivated and highly flexible team player attitude
• Self-learner, independent problem-solver approach
• Nice to have:
  • Multiple languages
  • Previous experience in Banking/Financial institutions