Support Engineer Job in Trivandrum at Quantiphi

Quantiphil is hiring for the role of Support Engineer!

Responsibilities of the candidate:

• Provide technical support for diverse GCP environments, including virtual machines, storage, networking, and containerized applications.
• Troubleshoot and resolve infrastructure and application issues in collaboration with internal teams and external stakeholders.
• Analyze logs and metrics to identify and diagnose performance bottlenecks and security vulnerabilities.
• Develop and implement automation scripts to streamline infrastructure management and incident response.
• Contribute to continuous improvement through proactive monitoring, performance optimization, and cost management initiatives.
• Stay up-to-date with the latest GCP features and best practices, and share your knowledge through internal training and knowledge-sharing sessions.
• Collaborate effectively with cross-functional teams, including developers, DevOps engineers, and security specialists.
• Document technical tasks and procedures to ensure consistent operation and knowledge transfer.

• Proficiency in deploying and maintaining Cloud-based infrastructure services (GCP)
• Well-versed in service-oriented architecture, cloud-based web services architecture, design patterns, and frameworks
• Proven experience as a Cloud Engineer or similar role, preferably within a support or production environment
• In-depth knowledge of Google Cloud Platform (GCP) services, including Compute Engine, Cloud Storage, Kubernetes Engine (GKE), Cloud SQL, Cloud Load Balancing, Cloud Functions, BigQuery, Dataflow jobs, and Cloud Monitoring
• Understanding of Linux system administration and scripting languages like Bash or Python
• Experience with FastAPI Framework for backend API development in Python
• Experience with CI/CD pipeline (preferably ADO CI/CD, GCP Cloud Build)
• Experience with infrastructure automation tools such as Terraform
• Experience with typescript and angular framework for frontend code debugging
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong documentation and technical writing skills
• Good hands-on experience in GCP preferably
• Familiarity with security best practices and incident response procedures in the cloud
• Certifications (GCP, Terraform) will be a plus